Real Estate, as an industry, is hard for outsiders to understand. How do agents get paid? Don't they all make a gazillion dollars? Why don’t they all look like the Property Brothers, aka werewolves?

Ghosts don’t scare me. Haunted houses do not make me shiver (for the most part). I’m not afraid of the dark or of things that go bump in the night. What I live in dread of are crazy people who look just like you and me and who want me to help them with their real estate transactions.

Like most good real estate agents, I send Christmas cards out to past clients. Sometimes those cards get returned for various reasons, but the most common reason is that my former client went and sold their house without me.

Be careful what you say you will never do.